Sparky the tradie mascot, ready for On The Tools to handle a missed call
AI SMS Receptionist for Australian Tradies

MISSED CALL SMS
FOR TRADIES

On The Tools helps Australian tradies turn missed calls into SMS replies, job details, bookings, site visits, and quote opportunities. Every missed call is a customer who was ready to book. Do not let them go to the next business.

Electricians available now. Plumbers, HVAC and painters coming soon.

Missed Calls Are a Real Problem for Australian Tradies

THE PROBLEM
MISSED CALLS COST
REAL JOBS.
Tradies miss calls while working

Loud tools, tight roof spaces, driving between jobs. Answering the phone is not always possible, and it never will be.

Customers call the next business

If nobody answers and nothing comes back, the customer moves straight down the list. They do not wait around.

Admin happens after hours

By the time you are free to call people back, it is dinner time or later. Some customers have already booked someone else.

Site visits and quotes get forgotten

A promising job needs a quote or a site visit, then it slips through the cracks because there was no system tracking it.

Every missed call can be lost revenue

One missed call is not a big deal. A missed call every single day, week after week, adds up to real money walking away.

What Happens After a Missed Call for Tradies

HOW IT WORKS
FROM MISSED CALL
TO MOVING JOB.
01
Missed call comes in

A customer calls looking for a tradie. You cannot get to the phone in time.

02
SMS reply goes out

On The Tools sends a fast text back, so the customer knows they have been heard.

03
Suburb is captured

The conversation works out where the job is, so you know if it is in your patch.

04
Job details are captured

The AI asks trade specific questions to work out the job type and how urgent it is.

05
Booking, site visit or quote path opens

Depending on the job, the enquiry moves toward a direct booking, a site visit, or an open quote.

06
Tradie gets the update

You see exactly what came in and what happened next, without chasing the conversation yourself.

Which Trades On The Tools Supports

Why On The Tools Is Different From a Normal Receptionist

WHY IT IS DIFFERENT
BUILT AROUND
MISSED CALLS.
Not a generic receptionist

A message with a name and number still leaves you to do all the work. On The Tools keeps the conversation moving.

Built around missed calls

Every part of the system is built around one job: what happens the moment you miss a call.

Captures job intent

Suburb, job type and urgency are worked out during the SMS conversation, not left for you to ask later.

Separates bookings, site visits and open quotes

Not every job suits a straight booking. The right jobs get routed to a site visit or an open quote instead.

Keeps customer momentum while you are busy

The customer is still holding their phone. A fast reply keeps them engaged instead of calling the next number.

Electricians can sign up and go live right now on the founding offer below. Plumbers, HVAC and painters are not open for signup yet, register your interest on your trade page above and you will be emailed the moment it goes live.

AI SMS Receptionist Pricing — $99 Per Month Including GST, Setup Included

NO LOCK-IN. NO BULL. JUST RESULTS.

PRICING
THAT MAKES SENSE.

One job pays for the month. Everything else is profit.

Flat rate. No lock-in. Cancel any time, effective at the end of your current billing cycle.

FOUNDING LAUNCH
ON THE TOOLS
FOUNDING PLAN
$99/month inc. GST
$199 setupSETUP INCLUDED

One trade. One dedicated AI job brain. Every core owner-operator feature included.

Founding price protected for 6 months

One dedicated trade brain for your profession
Missed-call SMS recovery in under 8 seconds
AI job qualification for your trade
Up to 50 quoted or booked enquiries each month
Fixed price and quote range delivery
Site visit booking for complex jobs
Quote follow-up at 24, 48, or 72 hours
Customer self-booking into your calendar
Google Calendar integration
Google Business Profile integration
Command centre dashboard
Full SMS conversation history
Manual takeover and direct replies
ELECTRICIANS — AVAILABLE NOW
GET STARTED
FOR TEAMS AND MULTI-TRADE
CUSTOM
Priced after scoping

Run more than one trade? Custom supports multi-service businesses. Each trade gets its own dedicated AI brain, pricing rules and qualification flow, never mixed together.

Multiple trade brains, one per profession
Multi-staff and team support
Specialised qualification flows
Advanced integrations
Dedicated onboarding and support
Custom state and service configurations
TALK TO US

YOUR MONTHLY ALLOWANCE

UP TO 50 QUOTED
OR BOOKED ENQUIRIES.

An enquiry only uses your allowance when On The Tools successfully sends the customer a quote or confirms a job, appointment or site visit in your calendar. If the same customer receives a quote and then books, it still counts as one enquiry, not two.

No quote or booking? It does not use your allowance. Simple as that, mate.

WHAT HAPPENS IF YOU HIT 50?

Having a massive month? Add another 25 quoted or booked enquiries for $59 including GST. Your top-up credits do not disappear at the end of the month. They stay on your account until you use them and your monthly allowance is always spent first.

EXAMPLE

You buy a 25-credit top-up in January and use 5 of them. In February, your 20 unused credits carry over alongside your fresh 50, giving you 70 to play with.

We will warn you before you reach your limit. Top-ups are never added without your approval.

On The Tools top-up credits

All prices in AUD including GST. No hidden charges. Cancel any time, effective at the end of your current billing cycle.

Frequently Asked Questions About Missed Call SMS for Tradies

FAQ
GOT QUESTIONS?
WE'VE GOT ANSWERS.
STOP LETTING MISSED CALLS
DIE IN VOICEMAIL.

Electricians can start today. Every other trade can register interest and be first in line.

START NOW, ELECTRICIANS

Not an electrician? Find your trade above and register your interest.

HomepageHow It WorksPricingElectriciansPlumbersHVAC
COMPLIANCE & SAFETY

BUILT FOR LICENSED TRADES.
NOT JUST ANY BUSINESS.

You carry a licence. You carry liability. We built for that.

Most AI tools were built for cafés and retail stores. On The Tools was built for the realities of licensed trade work — where one missed question can cost you your licence, your insurance, or your reputation. Every call handled by On The Tools follows a compliance-aware protocol built specifically for your trade. The right questions get asked every time. Every interaction is timestamped and logged. And when a genuine emergency hits, the system knows to stop taking bookings and escalate immediately.

Licence Protection Built In

Your AI knows the compliance questions that protect your licence — asbestos risk on pre-1990 homes, certificate of compliance triggers, commercial vs residential scope. Asked automatically. Every time. Without fail.

Your Paper Trail Starts at Hello

Every customer interaction is logged with a timestamp from the first contact. Job scope, pricing discussed, safety flags raised — all documented before your tradie sets foot on site.

Emergency Escalation Protocol

Gas leak? Active electrical hazard? On The Tools doesn't try to book a job. It tells the customer to call 000, alerts you immediately, and logs the full interaction. Built-in safety intelligence for the moments that matter most.

Electricians
CCEW & RCD compliance questions baked in
🔧
Plumbers
Gas certificate triggers & 000 escalation protocol
❄️
HVAC
ARC licence & refrigerant handling compliance checks
🏗️
Gas Fitters
"Can you smell gas?" emergency triage built in

“Can your current system ask about asbestos risk before your guy goes into the roof cavity?”

SEE HOW IT WORKS →