Sparky the electrician ready to never miss another job
AI Receptionist for Electricians — Built by People Who Know the Trade

SPARKY.NEVER MISSANOTHER JOB.

You are in a roof cavity. Customer calls. Phone rings out. They call the next electrician on Google. On The Tools fires back an SMS in under 8 seconds and books the job before you climb down.

On The Tools is an AI SMS receptionist built specifically for Australian electricians. It knows the difference between a downlight fault and a switchboard issue. It books the right time for the right job. It handles emergencies correctly. It runs your whole day while you are on the tools.

< 8 SEC
SMS reply on every missed call
$249/MO
inc. GST · no lock-in, cancel any time
24/7
always on, always booking
$0
setup cost. Ever.

How Australian Electricians Lose Jobs From Missed Calls

THE REALITY OF RUNNING AN ELECTRICAL BUSINESS
YOU CANNOT ANSWER
EVERY CALL.
YOUR COMPETITOR CAN.

Australian electricians miss an average of 5 calls every working day. Each missed call is a potential job worth $300 to $2,000. That is $1,500 to $10,000 in lost revenue every single week. Not because you are not good enough. Because you were doing the job you were already paid to do.

UP A LADDER. PHONE RINGS.

You are running cables through a roof. Your phone is in your tool bag. Customer calls, gets no answer and Googles the next electrician. You never knew they called.

DRIVING BETWEEN JOBS.

Between sites with both hands on the wheel. Customer calls about a sparking switchboard. No answer. They find someone else before you even park the ute.

DEEP IN A SWITCHBOARD.

Focused on a complex fault. Phone rings out. Customer assumes you are too busy. They book the cheaper sparky down the road who answered on the first ring.

AI Receptionist That Understands Electrical Trade Jobs Australia

BUILT FOR ELECTRICIANS. NOT DENTISTS.
IT SPEAKS
ELECTRICIAN.

Generic AI books everything for one hour and calls it a job. On The Tools knows your trade.

KNOWS YOUR JOB TYPES

Downlight fault. Switchboard upgrade. Safety switch installation. Power point supply. EV charger. Each one gets the right duration and the right questions.

SMART JOB DURATIONS

Downlight replacement: 1 to 2 hours. Switchboard upgrade: 4 to 6 hours. EV charger installation: 3 to 4 hours. No more double bookings from underestimating.

COMPLIANCE QUESTIONS BUILT IN

Asks about test and tag requirements, certificate of compliance, safety switch testing and smoke alarm compliance where relevant to the job type.

FAULT DIAGNOSIS QUESTIONS

Halogen or LED downlight? Single phase or three phase? Which circuit is affected? The right questions mean your electrician arrives with the right tools and parts.

SPARKING SWITCHBOARD EMERGENCY

Customer reports sparks or burning smell from switchboard. AI switches to emergency mode. Do not touch. Locate main switch. Turn off power. Leave area. Call 000. You are alerted immediately.

CERTIFICATE OF COMPLIANCE PROMPTS

For jobs that require a certificate of electrical safety the AI flags this in the job notes so nothing gets missed on site.

How On The Tools Works for Australian Electricians

FROM MISSED CALL TO BOOKED JOB
WHILE YOU ARE
ON THE TOOLS,
WE ARE ON THE PHONE.
01
CUSTOMER CALLS. YOU CANNOT ANSWER.

You are in a roof cavity, up a ladder or driving between jobs. Phone rings out. That used to mean a lost job. Not anymore.

02
SMS FIRES BACK IN UNDER 8 SECONDS.

On The Tools sends a professional SMS immediately. Customer gets a response before they even think about calling the next electrician on Google.

03
AI QUALIFIES THE ELECTRICAL JOB.

What is the issue? Downlights, switchboard, safety switch, power points? Residential or commercial? Quote sent based on your real rates for that job type.

04
JOB BOOKED. CALENDAR UPDATED.

Right duration blocked in your calendar. Travel buffer added. Customer gets a confirmation. Your Google Calendar updates. You find out when you come up for air.

SMS Commands for Australian Electricians

RUN YOUR ELECTRICAL BUSINESS BY TEXT
ONE TEXT.
YOUR WHOLE DAY SORTED.

Between jobs. On site. Driving. One word to your command number and everything updates. No calls. No admin. Just you on the tools making money.

DONE
RIPPER

Job complete. Next customer gets ETA. Travel time from your current location calculated. Gap fill checked. All from one word.

RUNNING LATE 30
RIPPER

Running behind on a complex fault? Every customer on your schedule gets updated arrival times automatically. No awkward calls from the ute.

ON MY WAY
RIPPER

Exact drive time calculated from your location. Personalised ETA sent to your next customer. They know you are coming.

SKIP
RIPPER

Customer not home when you arrive. AI contacts them to reschedule. You move to the next job. Zero wasted time.

DONE EARLY
ABSOLUTE LEGEND

Finished the downlight job faster than expected? Gap fill triggers automatically. Nearby waiting customer offered the slot.

Sparky the electrician working at a switchboard while missed calls stack up

Electrical Emergency Response for AI Receptionist Australia

WHEN SOMEONE IS IN DANGER
SPARKING BOARD.
GAS SMELL.
EVERYTHING CHANGES.

For electrical emergencies the personality stops. The right words start. Immediately. No hesitation. Every time.

SPARKING SWITCHBOARD
CUSTOMER

There are sparks coming from my switchboard

AI RESPONSE

Do not touch the switchboard or anything connected to it. If safe to do so locate your main switch and turn off all power. Leave the area and call 000. Your electrician has been alerted.

BURNING SMELL FROM POWERPOINT
CUSTOMER

I can smell burning from my power point

AI RESPONSE

Turn off the power at the main switchboard if it is safe to do so. Do not use that circuit. Leave windows open and vacate the area if the smell is strong. Your electrician has been alerted and will call you shortly.

NO POWER TO WHOLE HOUSE
CUSTOMER

We have no power to the whole house

AI RESPONSE

Check if your neighbours also have no power as this may be a street outage. If power is only out at your property check your safety switches at the switchboard. Your electrician has been noted and will be in contact to assess.

EMERGENCY DETECTION IS ALWAYS ON

Even on public holidays. Even at 3am. Gas, electrical and flooding emergencies are never paused. Your customers are always safe.

AI Receptionist for Electricians Pricing Australia

SIMPLE PRICING FOR ELECTRICAL BUSINESSES
ONE JOB.
PAYS FOR THE MONTH.

No setup fees. No lock-in contracts. Cancel any time.

RIPPER
$249
per month inc. GST

The perfect start for solo electricians.

Missed call SMS back in under 8 seconds
AI job qualification for your trade
Emergency detection (gas, flooding, electrical)
Quote estimate sent automatically
Repeat customer recognition
Service area enforcement
Customer books own time slot
30 day availability display
Preferred day flexible scheduling
No-show protection via SKIP command
Google Calendar integration
Google Business Profile integration
DONE — complete job and update dashboard
RUNNING LATE — notify next customer
ON MY WAY — send live ETA
SKIP — customer not home
PAID — record payment
HELP — instant command list
End of day digest SMS
Job history in CRM dashboard
Google review request after every job
Email support
Dedicated onboarding call
Onboarding setup included
14-day free trial
hover to see all features
YEAH I'M KEEN
MOST POPULAR
BEAUTY
$399
per month inc. GST

For electricians running a full schedule.

Everything in RIPPER
60 day availability display
Quote conversion tracking
48 hour automated quote follow-up
Follow-up interval: 24, 48 or 72 hrs
Up to 3 follow-up attempts
Auto-books on yes, closes on no
Gap fill intelligence
Calendar blocking for leave and unavailability
Monthly business report SMS
Revenue capture with AI insights
Full CRM with calendar and quote tracker
ServiceM8 bidirectional sync
Priority email support
Dedicated onboarding call
14-day free trial
hover to see all features
YEAH I'M KEEN
ABSOLUTE LEGEND
$699
per month inc. GST

For electrical businesses with a crew.

Everything in BEAUTY
365 day availability display
Predictive gap fill — tomorrow planned tonight
Multi tradie support up to 10
Each tradie own command line number
DONE EARLY — automatic gap fill
Proactive next-day scheduling
Full reporting dashboard with CSV export
Revenue intelligence — profit per job
Monthly strategic summary
Xero integration (coming soon)
Stripe payment integration (coming soon)
MYOB integration (coming soon)
Priority support + account manager
Dedicated setup and configuration
14-day free trial
hover to see all features
YEAH I'M KEEN

All prices in AUD. No setup fees. No hidden charges. Cancel any time with 30 days notice.

VIEW ALL FEATURES ACROSS ALL PLANS

AI Receptionist for Electricians FAQ Australia

ELECTRICIAN FAQ
YEAH NAH,
WE THOUGHT OF THAT.
Sparky the electrician holding a phone full of missed calls
STOP LOSING JOBS
TO THE SPARKY
WHO ANSWERED.

14 days free. No credit card. No setup fee. No lock-in. Live in 48 hours. Every missed call answered from day one.

YEAH I'M KEEN — START FREE

No credit card. No setup fee. No lock-in contract. Live within 48 hours.

COMPLIANCE & SAFETY

BUILT FOR LICENSED TRADES.
NOT JUST ANY BUSINESS.

You carry a licence. You carry liability. We built for that.

Most AI tools were built for cafés and retail stores. On The Tools was built for the realities of licensed trade work — where one missed question can cost you your licence, your insurance, or your reputation. Every call handled by On The Tools follows a compliance-aware protocol built specifically for your trade. The right questions get asked every time. Every interaction is timestamped and logged. And when a genuine emergency hits, the system knows to stop taking bookings and escalate immediately.

Licence Protection Built In

Your AI knows the compliance questions that protect your licence — asbestos risk on pre-1990 homes, certificate of compliance triggers, commercial vs residential scope. Asked automatically. Every time. Without fail.

Your Paper Trail Starts at Hello

Every customer interaction is logged with a timestamp from the first contact. Job scope, pricing discussed, safety flags raised — all documented before your tradie sets foot on site.

Emergency Escalation Protocol

Gas leak? Active electrical hazard? On The Tools doesn't try to book a job. It tells the customer to call 000, alerts you immediately, and logs the full interaction. Built-in safety intelligence for the moments that matter most.

Electricians
CCEW & RCD compliance questions baked in
🔧
Plumbers
Gas certificate triggers & 000 escalation protocol
❄️
HVAC
ARC licence & refrigerant handling compliance checks
🏗️
Gas Fitters
"Can you smell gas?" emergency triage built in

“Can your current system ask about asbestos risk before your guy goes into the roof cavity?”

SEE HOW IT WORKS →