Wombat mascot holding a phone showing missed call text back from On The Tools
AI Receptionist Australia · Built for Tradies

AUSTRALIA'S ONLYAI RECEPTIONISTBUILT FOR TRADIES.

Every other AI receptionist is built for dentists and hair salons. We built ours for electricians, plumbers, gas fitters and builders.

On The Tools fires back an SMS on every missed call in under 8 seconds. Our AI speaks your trade, knows your job types, books the right time slots and runs your entire day by text. Not a generic chatbot. Trade intelligence built from the ground up.

< 8 SEC
SMS reply on every missed call
$249/MO
inc. GST · no lock-in, cancel any time
24/7
on the tools while you work
14 DAYS
free trial, no card needed

Why Generic AI Receptionists Do Not Work for Australian Trade Businesses

WHY GENERIC AI FAILS TRADIES
BUILT FOR DENTISTS.
USELESS FOR TRADIES.

Generic AI receptionists are designed to book appointments for any business. They have no idea what a halogen transformer fault is. They book a hot water system replacement for 1 hour when it takes 4. They cannot handle a gas emergency. They mangle Australian accents and international names. They answer the phone and that is where it ends. On The Tools was built differently.

THEY DO NOT SPEAK TRADIE

A generic AI cannot tell a switchboard fault from a circuit breaker issue. It cannot ask the right questions for a plumbing job versus an electrical job. It books everything the same way and causes headaches from day one.

THEY CANNOT RUN YOUR DAY

Voice AI answers the phone. That is it. It cannot text RUNNING LATE 30 and update every customer automatically. It cannot fill a gap when you finish early. It cannot send your daily digest. It just answers calls.

ACCENTS AND NAMES CAUSE CHAOS

Australian accents, international names, tradie slang. Voice AI struggles with all of it. Misheard names, wrong addresses, confused customers. On The Tools runs on text. No accent issues. Every name captured correctly.

AI Receptionist Features Built Specifically for Australian Trade Businesses

TRADE INTELLIGENCE. NOT GENERIC AI.
NOT A RECEPTIONIST.
A COMMAND CENTRE.

We do not just answer your phone. We run your business while you are on the tools.

TRADE-SPECIFIC AI

Fed the knowledge of electricians, plumbers, gas fitters, HVAC techs and builders. Knows job types, durations, compliance requirements and when to escalate to an emergency.

SMART CALENDAR BOOKING

Books the right time for the right job. Hot water system gets 4 hours. Tap repair gets 1. Travel buffer added automatically. Zero double bookings. Ever.

QUOTE FOLLOW-UP AUTOMATION

Every unanswered quote gets chased at 24, 48 or 72 hours. Up to 3 attempts. Books on yes. Closes on no. You never make an awkward follow-up call again.

SMS COMMAND CENTRE

Text DONE, RUNNING LATE, ON MY WAY, SKIP, PAID and more. One word updates your entire day. Your calendar, your customers and your CRM all update automatically.

BLOCK TIME OFF VIA GOOGLE CALENDAR

Going away? Block the dates in your Google Calendar. The system keeps booking for every date you have not blocked. Come back to a full calendar.

REVENUE AND REPORTING

Daily digest every morning. Monthly report on the first of each month. Real revenue from PAID commands. Quote rate, average job value, best day. Business intelligence without spreadsheets.

SMS Command System for Australian AI Receptionist

YOUR WHOLE DAY. ONE TEXT AT A TIME.
WHILE EVERYONE ELSE
IS ON THE PHONE,
YOU ARE ON THE TOOLS.

Every other AI receptionist keeps you tied to your phone. On The Tools puts you back on the tools where you make money. Text one word. Everything updates.

DONE
RIPPER

Job complete. Next customer gets ETA. Travel time calculated. Gap fill checked. Calendar updated. All from one word.

RUNNING LATE 30
RIPPER

30 minute delay. Every customer on your schedule updated automatically with new arrival times. No individual calls needed.

ON MY WAY
RIPPER

Calculates exact drive time from your current location. Sends personalised ETA to your next customer. They know you are coming.

SKIP
RIPPER

Customer not home. AI contacts them to reschedule. You keep moving to the next job. Zero admin. Zero awkward calls.

DONE EARLY
ABSOLUTE LEGEND

Finished early? Gap fill triggers automatically. Nearby waiting customer offered the slot. Revenue you would have missed captured without lifting a finger.

Brushy the painter on the tools while the AI handles the phone

AI Receptionist for Electricians Plumbers Gas Fitters and Builders Australia

WE SPEAK YOUR TRADE
YOUR TRADE.
YOUR LANGUAGE.
YOUR RULES.

Generic AI receptionists treat a blocked drain the same as a faulty downlight. On The Tools knows the difference. Our AI is trained on real trade knowledge for every type of job your business handles.

Electricians
Knows halogen vs LED downlight faults
Knows switchboard vs circuit breaker vs RCD
Correct job durations preloaded
Certificate of compliance questions built in
Emergency: sparking switchboard protocol with 000 escalation
Plumbers
Knows hot water system needs 3 to 4 hours
Understands burst pipe vs dripping tap urgency
Asks the right access questions for each job
Gas and water separation handled correctly
Emergency: flooding near electrics protocol
Gas Fitters
Knows indoor vs outdoor gas installation
Compliance certificate questions built in
Understands BBQ line vs appliance vs heating
Emergency: any gas smell safety protocol with immediate 000 escalation
Builders
New build vs renovation vs repair booking logic
Correct multi-day job scheduling
Council approval question prompts
Subcontractor coordination notes captured

On The Tools vs Generic AI Receptionist Australia: Full Comparison

HOW WE COMPARE
VOICE AI ANSWERS THE PHONE.
WE RUN THE BUSINESS.
FeatureGeneric AI ReceptionistOn The Tools
Answers missed callsPhone call onlySMS in 8 seconds
Works while in a roof cavity
Handles Australian accents
Knows your trade and job types
Books correct job durations
Automated quote follow-up
Running late notifications to all
Location-based ETA calculation
Gap fill when you finish early
Emergency detection and escalation
Calendar blocking for leave and unavailability
Daily digest and monthly reporting
Revenue tracking
Works with Google Calendar
Trade-specific AI training
Setup costs$200 to $600 one-time
$0. No setup fee ever.
Price in AUD$200 to $400/mofrom $249/mo inc. GST

How the On The Tools AI Receptionist Works for Australian Tradies

SIMPLE. FAST. AUTOMATIC.
UP AND RUNNING
IN 48 HOURS.
01
YOU SIGN UP. WE SET IT UP.

Answer a few questions about your trade, your services and your rates. We configure your AI with the right knowledge for your business. No IT person needed. No complicated setup. Live in 48 hours.

02
CUSTOMER CALLS. YOU ARE BUSY.

You are up a ladder or under a house. Phone rings. You cannot answer. On The Tools fires back an SMS in under 8 seconds and starts the conversation.

03
AI QUALIFIES AND QUOTES.

The AI asks the right questions for your trade. Gets the address, job type and urgency. Sends a quote based on your real rates. Follows up automatically if there is no reply.

04
JOB BOOKED. CALENDAR UPDATED.

Customer accepts. Time confirmed. Google Calendar updated. You get a notification. End of day digest summarises everything. You never missed a thing.

AI Receptionist Australia Pricing: From $249 Per Month No Lock-In

NO LOCK-IN. NO BULL. JUST RESULTS.
PRICING THAT
MAKES SENSE.

One job pays for the month. Everything else is profit.

RIPPER
$249
per month inc. GST

The perfect start. No lead left behind.

Missed call SMS back in under 8 seconds
AI job qualification for your trade
Emergency detection (gas, flooding, electrical)
Quote estimate sent automatically
Repeat customer recognition
Service area enforcement
Customer books own time slot
30 day availability display
Preferred day flexible scheduling
No-show protection via SKIP command
Google Calendar integration
Google Business Profile integration
DONE - complete job and update dashboard
RUNNING LATE - notify next customer
ON MY WAY - send live ETA
SKIP - customer not home
PAID - record payment
HELP - instant command list
End of day digest SMS
Job history in CRM dashboard
Google review request after every job
Email support
Dedicated onboarding call
Onboarding setup included
14-day free trial
hover to see all features
YEAH I'M KEEN
MOST POPULAR
BEAUTY
$399
per month inc. GST

The full kit. Run your whole day on SMS.

Everything in RIPPER
60 day availability display
Quote conversion tracking
48 hour automated quote follow-up
Follow-up interval: 24, 48 or 72 hrs
Up to 3 follow-up attempts
Auto-books on yes, closes on no
Gap fill intelligence
Calendar blocking for leave and unavailability
Monthly business report SMS
Revenue capture with AI insights
Full CRM with calendar and quote tracker
ServiceM8 bidirectional sync
Priority email support
Dedicated onboarding call
14-day free trial
hover to see all features
YEAH I'M KEEN
ABSOLUTE LEGEND
$699
per month inc. GST

For the boss running a full crew.

Everything in BEAUTY
365 day availability display
Predictive gap fill - tomorrow planned tonight
Multi tradie support up to 10
Each tradie own command line number
DONE EARLY - automatic gap fill
Proactive next-day scheduling
Full reporting dashboard with CSV export
Revenue intelligence - profit per job
Monthly strategic summary
Xero integration (coming soon)
Stripe payment integration (coming soon)
MYOB integration (coming soon)
Priority support + account manager
Dedicated setup and configuration
14-day free trial
hover to see all features
YEAH I'M KEEN

All prices in AUD. No setup fees. No hidden charges. Cancel any time with 30 days notice.

VIEW ALL FEATURES ACROSS ALL PLANS

AI Receptionist Australia FAQ

GOOD QUESTIONS. STRAIGHT ANSWERS.
YEAH NAH,
WE THOUGHT OF THAT.
Crusher the builder ready to start his free trial with On The Tools
STOP LOSING JOBS.
START FOR FREE.

14 days free. Real AI. Real SMS. Every missed call answered. Cancel any time. No credit card needed.

YEAH I'M KEEN. START FREE

No credit card. No setup fee. No lock-in contract. Live within 48 hours.

COMPLIANCE & SAFETY

BUILT FOR LICENSED TRADES.
NOT JUST ANY BUSINESS.

You carry a licence. You carry liability. We built for that.

Most AI tools were built for cafés and retail stores. On The Tools was built for the realities of licensed trade work — where one missed question can cost you your licence, your insurance, or your reputation. Every call handled by On The Tools follows a compliance-aware protocol built specifically for your trade. The right questions get asked every time. Every interaction is timestamped and logged. And when a genuine emergency hits, the system knows to stop taking bookings and escalate immediately.

Licence Protection Built In

Your AI knows the compliance questions that protect your licence — asbestos risk on pre-1990 homes, certificate of compliance triggers, commercial vs residential scope. Asked automatically. Every time. Without fail.

Your Paper Trail Starts at Hello

Every customer interaction is logged with a timestamp from the first contact. Job scope, pricing discussed, safety flags raised — all documented before your tradie sets foot on site.

Emergency Escalation Protocol

Gas leak? Active electrical hazard? On The Tools doesn't try to book a job. It tells the customer to call 000, alerts you immediately, and logs the full interaction. Built-in safety intelligence for the moments that matter most.

Electricians
CCEW & RCD compliance questions baked in
🔧
Plumbers
Gas certificate triggers & 000 escalation protocol
❄️
HVAC
ARC licence & refrigerant handling compliance checks
🏗️
Gas Fitters
"Can you smell gas?" emergency triage built in

“Can your current system ask about asbestos risk before your guy goes into the roof cavity?”

SEE HOW IT WORKS →